WE’RE HERE TO HELP

Support

Last updated: November 10, 2026

For account, billing, scheduling, reminder, or volunteer-portal assistance, contact WeMinister and include your organization name and a short description of what happened.

WeMinister AI assistant

Signed-in administrators and ministry leaders can open Help at the bottom of the scheduler, account, subscription, or support pages. The assistant explains WeMinister features using product help information. If it cannot verify an answer, or you need a person, choose Contact a person to review and send your issue and account contact details to the support team. A text alert is attempted and the request is saved for follow-up. Please leave private volunteer records, credentials, and payment information out of the conversation.

If you cannot sign in or prefer email, use Email WeMinister above. The assistant cannot view or change your organization’s records.

Helpful account links

Response information

Support requests are reviewed as promptly as practical. For a scheduling issue affecting an immediate service, organizations should also use their normal direct communication method with volunteers.